[Resolved] TVS Tyres — tyre bulge | |||
Hi, I purchased a 90/100/10 tvs dragon tyre for my activa scooter on 22-feb-2017. I purchase this tyre because the dealer sri banashankari tyre care center specifically told me that the tyre has got life time guarantee for manufacturing defects. He said none of the other companies like mrf or ceat provide that. It was for this reason, i purchased this tyre. I noticed on 14-jan-19 that the tyre had a bulge. It is very uncomfortable to ride. When i consulted other tyre mechanics i was informed that the tyre cannot be repaired but has to be replaced. The tyre does not have much wear and tear. When i approached the same dealer with the bill, he started giving all kinds of excuses for not honoring the warranty like it is not a manufacturing defect, the vehicle has run for more than 10000 kms after tyre change, there is more than 50% wear and tear etc. He had not disclosed all these at the time of purchase. My usage is normal within bangalore city limits. I use normal bangalore road - not country side or unpaved roads. If the tyre cannot withstand these kinds of normal indian roads and warranty cannot be provided for these cases, what is the point in having life time warranty? Please check and provide me a replacement at the earliest. Was this information helpful? | |||
Mar 14, 2019 Complaint marked as Resolved TVS Tyres customer support has been notified about the posted complaint. Verified Support Jan 18, 2019 TVS Tyres Customer Care's response Dear Yogish ks, We have received your complaint, to assist you better request you to share your contact number, email id and location at [protected]@tvstyres.com, so that our customer support team can get in touch with you at the earliest. Thank You, Customer Care TVS Tyres Verified Support Jan 21, 2019 TVS Tyres Customer Care's response Dear Yogish ks, We haven't yet received your contact details. Kindly share the same at [protected]@tvstyres.com, so that our customer support team can get in touch with you at the earliest. Thank You, Customer Care TVS Tyres Verified Support Jan 22, 2019 TVS Tyres Customer Care's response Dear Yogish ks, You are requested to share your contact number, email id and location here. Thank You, Customer Care TVS Tyres Verified Support Jan 23, 2019 TVS Tyres Customer Care's response Dear Yogish ks, We haven't yet received your contact details. Kindly share the same here, so that our customer support team can get in touch with you at the earliest. Thank You, Customer Care TVS Tyres Verified Support Jan 24, 2019 TVS Tyres Customer Care's response Dear Yogish ks, We still haven't received your contact details so we are closing this request, if you need further support please email us on: [protected]@tvstyres.com Thank You, Customer Care TVS Tyres Verified Support Jan 29, 2019 TVS Tyres Customer Care's response Dear Yogish ks, We hope that you are satisfied with our resolution. If you need further support, please email us on [protected]@tvstyres.com. Thank You, Customer Care TVS Tyres Verified Support Jan 30, 2019 TVS Tyres Customer Care's response Hi Yogish ks, You are requested to share your contact number, email id and location here. Thank You, Customer Care TVS Tyres Verified Support Jan 31, 2019 TVS Tyres Customer Care's response Hi Yogish ks, We haven't yet received your contact details. Kindly share the same here, so that our customer support team can get in touch with you at the earliest. Thank You, Customer Care TVS Tyres Verified Support Jan 31, 2019 TVS Tyres Customer Care's response Hi Yogish ks, Thanks for sharing your concern. Our customer support team will contact you shortly to address your concern. Thank You, Customer Care TVS Tyres Verified Support Jan 31, 2019 TVS Tyres Customer Care's response Hi Yogish ks, Kindly ignore the previous message. Thanks for sharing your contact details. Our customer support team will contact you shortly to address your concern. Thank You, Customer Care TVS Tyres Verified Support Jan 31, 2019 TVS Tyres Customer Care's response Hi Yogish ks, Kindly share your mobile no. as well. Thank You, Customer Care TVS Tyres Verified Support Feb 01, 2019 TVS Tyres Customer Care's response Hi Yogish ks, Kindly inbox your mobile no. Thank You, Customer Care TVS Tyres Verified Support Feb 01, 2019 TVS Tyres Customer Care's response Hi Yogish ks, We are unable to see your mobile no as it is showing Protected. Pl share it in the message box. Thank You, Customer Care TVS Tyres  Verified Support Feb 07, 2019 TVS Tyres Customer Care's response Hi Yogish ks, Thanks for sharing your mobile no. Our customer support team will contact you shortly to address your concern. Thank You, Customer Care TVS Tyres Verified Support Feb 11, 2019 TVS Tyres Customer Care's response Hi Yogish ks, We hope that you are satisfied with our resolution. If you need further support, please email us on [protected]@tvstyres.com. Thank You, Customer Care TVS Tyres | |||
 3 Comments | |||
Comments
Hey, my name is shubham, i recently purchased activa 125 but its front tyre pressure reduces to 5-10 psi in every 4-5 days, inspite of having no punchure, my activa is just 1 month old, what to do.
TVS Tyres Customer Care's response, Feb 12, 2019
Verified Support
Dear Shubbam,
We have received your complaint, to assist you better request you to share your contact number, email id and location here, so that our customer support team can get in touch with you at the earliest.
Thank You,
Customer Care TVS Tyres
We have received your complaint, to assist you better request you to share your contact number, email id and location here, so that our customer support team can get in touch with you at the earliest.
Thank You,
Customer Care TVS Tyres
TVS Tyres Customer Care's response, Feb 13, 2019
Verified Support
Dear Shubbam,
We haven't yet received your contact details. Kindly share your mobile no.and location, so that our customer support team can get in touch with you at the earliest.
Thank You,
Customer Care TVS Tyres
We haven't yet received your contact details. Kindly share your mobile no.and location, so that our customer support team can get in touch with you at the earliest.
Thank You,
Customer Care TVS Tyres
TVS Tyres Customer Care's response, Feb 14, 2019
Verified Support
Dear Shubbam,
We still haven't received your contact details so we are closing this request, if you need further support please email us on: [email protected]
Thank You,
Customer Care TVS Tyres
We still haven't received your contact details so we are closing this request, if you need further support please email us on: [email protected]
Thank You,
Customer Care TVS Tyres
Ongole managemant not raspanding thes issu
TVS Tyres Customer Care's response, Feb 28, 2019
Verified Support
Dear Suresh Thaniru,
You are requested to share your complaint, contact number, email id and location here, so that our customer support team can get in touch with you at the earliest.
Thank You,
Customer Care TVS Tyres
You are requested to share your complaint, contact number, email id and location here, so that our customer support team can get in touch with you at the earliest.
Thank You,
Customer Care TVS Tyres
TVS Tyres Customer Care's response, Mar 1, 2019
Verified Support
Dear Suresh Thaniru,
We haven't yet received your contact details. Kindly share the same, so that our customer support team can get in touch with you at the earliest.
Thank You,
Customer Care TVS Tyres
We haven't yet received your contact details. Kindly share the same, so that our customer support team can get in touch with you at the earliest.
Thank You,
Customer Care TVS Tyres
TVS Tyres Customer Care's response, Mar 5, 2019
Verified Support
Dear Suresh Thaniru,
We still haven't received your contact details so we are closing this request, if you need further support please email us on: [email protected]
Thank You,
Customer Care TVS Tyres
We still haven't received your contact details so we are closing this request, if you need further support please email us on: [email protected]
Thank You,
Customer Care TVS Tyres
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We have received your complaint, to assist you better request you to share your contact number, email id and location at [email protected], so that our customer support team can get in touch with you at the earliest.
Thank You,
Customer Care TVS Tyres
We haven't yet received your contact details. Kindly share the same at [email protected], so that our customer support team can get in touch with you at the earliest.
Thank You,
Customer Care TVS Tyres
You are requested to share your contact number, email id and location here.
Thank You,
Customer Care TVS Tyres
We haven't yet received your contact details. Kindly share the same here, so that our customer support team can get in touch with you at the earliest.
Thank You,
Customer Care TVS Tyres
We still haven't received your contact details so we are closing this request, if you need further support please email us on: [email protected]
Thank You,
Customer Care TVS Tyres