[Resolved] Samsung Tv 46es8000 — international warranty

GASHAH77

from Mumbai, Maharashtra

Address:

Ahmedabad, Gujarat

This is kind your request that i have bought a samsunng smart LED 3D TV (UA46ES8000) From Seven Wonders Electronics Tr.LLC, Dubai on 29th Jan,2013, but within few days after installation done by samsung technical person my TV is not working and i made online complain and the person came to my house and took photo of the bill of the purchaser. After few days he calledup and said your request for the replace of the power socket was rejected due to the serial no of the TV is from Behrin instead of Dubai.

I made many mail communication with the support samsung india, but they are not ready to solve the problem even after i have submitted the international warranty card also. it has already one month by making mail and waiting for the support.i sent all the details what they wanted but no reply till today

Pl do the needful

Gaurav Shah

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Dec 17, 2016

Complaint marked as Resolved

Verified Support

Mar 18, 2013

Samsung India Customer Care's response We sincerely regret the inconvenience caused. Please share with us your contact details and complaint number, if any. We will have a representative contact you shortly.