Uber Eats — order cancelled without refund, i haven't received delivery boy call

Address:

Pimple Saudagar, Pune, Maharashtra, 411027

I ordered veg paneer roll from rolls mania pimple saudagar on 31st july night.
I neighter received call nor message from delivery boy and they cancelled the order without refund. I called uber support but they said they can't do anything.
I want my money back.
My order id is order #9fbf6.
My uber registered number is [protected].
My name is pooja ranglani.
Please help mebto get my refund.