Uber Eats — payment through zaak epayment

I used card payment method and the transaction is done by zaak epayment and and the order is been cancelled automatically, and they have charged even more than the item amount, i have seen many same kind of complaints on this website, when we are using over eats why is it charged through zaak repayment, and that too not even the exact amount it was more than the item cost, kindly arrange for the refund.
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