Uber — Excess charge taken by the driver | |||||
Hello sir, On 18 Feb 2017 around 8.24 P. M. we booked Uber from C-3507 mini LIG rajajipuram Lucknow to A-109 Shivpuri kalyanpur opposite to jagrani hospital Lucknow. I booked Uber at a fare estimation of Rs. 177.56 and it was showing that the car will be delay for 24 minutes.Okay we kept waiting. The driver name was Anil he picked us from our given location.First he didn't ask us to start the trip fare so that he will apply per km fare cost, and then when he dropped us on our given destination he showed us that the total fare was Rs. 259. As I booked cab on Rs. 177 how can he asked us higher fare. As I book cab mostly from Uber company. I really trust this company and I kindly request you to take action against this. My number is [protected]. Yours sincerely, Sonalika Bhatnagar Was this information helpful? | |||||
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Uber India customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
I had booked a uber cab for my friend in the pool category from girish park to rabindra sarobar metro station.The amount charged was 97 rupees.He had made the payment but the drivers uber app was not working properly so he didnt updated the payement and i was charged 97 in my nest trip with uber.The trip was taken on 19.1.17 at 12.23pm
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Uber must be pay for that. I hope Government and Court take immediate actions against Uber for there cheating with customer. I search there website to complain against Uber staff but no way or scope in there official website.