[Resolved] Uber India — additional amount charged for my travel

Deepak CT

from Bengaluru, Karnataka

Address:

560067

Hi all,

I have traveled on uber pool today and they have charged excess money which was showed earlier while booking. Fortunately i had taken the screen shot as soon as i booked the cab and but end of the journey they given different bill amount. When i requested uber they are saying nonsense justification that i traveled additional distance. This is the trip i travel regularly with uber to office. Now i am scared to travel with this looting people because i may not have their asking money while dropping.
Please find the screen shot for reference.

+2 photos

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Aug 4, 2017

Complaint marked as Resolved

This complaint is not resolved and unnecessarily marked as resolved

Uber India customer support has been notified about the posted complaint.

Aug 04, 2017

Updated by Deepak CT I am not satisfied with their action and they are saying additional distance covered other than I booked. I have traveled from my home to office how generally I travel also I have a book mark for this regular trip.

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Comments

Sujala Karki

from Lucknow, Uttar Pradesh

I booked uberxl today..18:42 me with my family boarded from terminal 1airport to go to Vikaspuri..I already had money in my paytym wallet which I completely forgot and got deducted from my paytym already but still driver named prem sked me 480 when I reached my destination..I gave him thinking that I have to give him a cash..uber service has really gone down.Specially the drivers you guys hire.How can you be dishonest with your customers..I paid 587 from paytym wallet and 480 cash given to driver prem.m really scared to sit in uber again in my near future and suggest anyone too..you need to give me my cash back and these kind of driver need to be sacked from your company.