Uber India — attracting customer by showing the less fare while booking and end of the trip charging extra money
Rcrchs on Oct 26, 2017
While booking for a ride from uber app it shows an expected fare calculated so that you can decide whether to book the ride or not.
If you book by checking the fare its just waste because at the end they are charging more that the amount shown prior.
You are helpless that time cant do anything except raising the refund request.
Again if you raise the refund request they will not refund the amount by giving lame excuses that surge was high, demand was high, if driver followed wrong path, traffic might be the reason.
If you will try to explain them that no traffic was there driver followed his own path shown by gps they will not refund in any case and every time same reason.
These days it is usually happening with me and requesting for refund is not working as i regularly use cab for office so everyday raising request and chasing them to refund is very irritating.
[Oct 26, 2017] Uber India customer support has been notified about the posted complaint.
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Uber - Escalation