Uber India — billed without taking trip

Address:	Chennai, Tamil Nadu, 600020
Website:	uber

I had booked from home to airport... Vehicle did not come, used by some one
And i have billed rs.379.
It is wrong, secondly it will create a false trip, this is criminal.

Uber now has the habit of booking a trip even when the cab is used by some one else. It will show 3 minutes for arrival, if you contact the driver, hew will say that it will take another 15 mintues, as he is on another tip..
This has ahppened so many times, if you try to cancel, the charge.
Uber should pay the customer 5 times the amount if the driver accepts and cancels. We cannot rrely for aiprort or emergencies..