Uber India — cab fare not reversed in month of may, 2018

SUSHIL VASANT RAJE

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400031
Website:	www.uber.com

I am a regular and loyal customer o[censored]ber India cab hire. I have been using their Cab Hire Services for more than one and a half years. I had received an SMS on 11/05/18 that my last ride is being waived off since I am a regular customer. I had taken a ride on 02/05/18 for Rs 145.85 from Chembur East, Mumbai to my residence at Wadala, Mumbai 400031. India. At 9:12 pm.
I have written so many Emails and sent scanned copies of SMS sent by them to my Mobile No. But it fell on deaf ears .As on date the fare is not reversed. Kindly instruct them .

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Uber India customer support has been notified about the posted complaint.

Jul 12, 2018

Updated by SUSHIL VASANT RAJE Uber has not bothered to contact me even after your intimation of my complaint to Uber .as on date so far.

Jul 15, 2018

Updated by SUSHIL VASANT RAJE Please take stern action against Uber India for not attending the complaint since last two months and more.The company representative or customer service division has not bothered to contact me since last two months.Please intiate action against Uber India.I had shared screen shots to Uber more than Six to Seven times by email

Jul 24, 2018

Updated by SUSHIL VASANT RAJE Uber India has not bothered to contact me or reply to my query since more than two months.They are least bothered about service to Customers and indifferent attitude of not replying or keeping their promise of Reversal of fare which is almost negligible for them.They have cheated me by sending waiver message and not honouring it.Kindly issue a warning to Uber India for practising unfair trade practices and bullying the innocent Customer.

Jul 25, 2018

Updated by SUSHIL VASANT RAJE Your Notification about my complaint to, Uber India on 11th July, 2018_so far nobody from Uber India Cab Service has bothered to contact me.Kindly once again send, a Strong reminder to Uber India to Look into the, subject matter immediately.

Jul 31, 2018

Updated by SUSHIL VASANT RAJE Your notification complaint made by your complaint Board on 11/07/2018 is still pending with Uber India.
They have not bothered to look into this matter and refund the waived off Cab Fare
Regret indifferent Attitude o[censored]ber India
Stern action should be taken against Uber India for not keeping their promise made via SMS message about waiver of Cab Fare for ride in Month of May 2018.More than 2 Two months are over after writing several mails and submitting proof of sms received by me.