Uber India — cancellation by driver

Address:

A-1/230A, LAWRENCE ROAD, New Delhi, Delhi, 110035

This is second time, my trip was auto cancelled by driver without reaching the pick up point last i had reported through app but no action till now by uber and refund of cancellation charges i have paid (Booked through moble number [protected]). Second time today my wife booked (Through mobile number [protected]) a trip from keshav puram, delhi to punjabi bagh, delhi to pick my son from school and that is also cancelled by driver despite the fact she was waiting at the pick up point and message showing to pay cancellation charges why??? Could you please advise oif you want us to stop using services o[censored]ber as we are regular user or want us to post on all social media and also advise to file complaint with competent authorities.