Dec 15, 2017
Complaint marked as Resolved As per my complaint uber have to refund cancellation charges of Rs. 30 twice & Rs. 43 charged. Total Rs. 103, instead of that uber confirmed that only Rs 30 refunded. Balance amount is still with them.
Today 15th December, I booked uber from Bangalore East Railway station to my house. I got a confirmation that William in Mahindra kuv 100 will reach in 6 minutes. I waited for more than 20 minutes and tried to reach driver several time and he was not responding. As per uber app map he was driving to opposite directions stopped the vehicle so far from pick up location, then no movement. I'm forced to cancel as tough for me to wait more than that. Uber charged me Rs. 43 as cancellation charge which is due to driver unprofessional approach.
Uber India customer support has been notified about the posted complaint.
Atin kumar gupta
advocate.
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