Uber India — cancellation fee with uber

I booked a cab today he also told lik i’m on the way coming. But after 10 mins he called me and told tat here so much of traffic i can’t come on time and cancel the cab. But i saw the tracking ride he is going to reach in 1 min also the funny and angry situation is he is crossing me in after 2 mins. I didn cancel the cab and he also. After 3 to 4 his cab was cancelled and showing cancellation fee.in this case why i should pay cancellation fee. The worst thing in uber is cancellation fee. Cheating service. If he is not interested means he have to cancel my trip why the hell i need to cancel my trip and pay the cancellation fee. I decided not to use uber and also i will refer my friends and colleagues not to use uber. Suggest me to deactivate my account. I tried but some issues showing.
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Uber India customer support has been notified about the posted complaint.
May 05, 2018
Updated by Aishwarya Chittibabu
I need proper solution for this otherwise i wont use uber. Also i need some benifits on next fee rides. If your team cant do anything means please deactivate my account.
May 05, 2018
Updated by Aishwarya Chittibabu
Worst service and cheating people. I hate this uber cabs.
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