Uber India — cancellation fees 21st june

Address:	Gurgaon, Haryana, 120001
Website:	Uber.in

Today I booked a cab and their driver refused to take up the trip and nor did he cancelled it. Now uber has charged me with cancellation fees stating wastage of time.

Their driver wasted my 25 minutes and now I have missed my bus. How do they compensate my value of time.

I am attaching the screenshots of booking when driver denied the duty and refused to cancel it. He cancelled it after coming to my location and moving ahead of it and waiting at distant location. Please have a look at clock time.