Uber India — Cancellation of ride by driver

Address:530012
Website:UBER App

Sir, On 24/3/2017 at around 08:17am I booked uber from my house, the app immediately showed me the driver details and when I was waiting for him to come, he calls and tells that he has another booking and asked us to cancel as he cannot come, my father got irritated and said ok, I went to app to cancel & saw that Im being charged for cancelling and so I called the driver to come and told him to come as the app chose him and he is not coming & y should I pay for it.Drivers name is Kishore Bathina in Visakhapatnam, trip was from akkireddipalem to isukathota mvp colony.I need an explanation of drivers behaviour, he wad saying that I need to select an uber within 5km range
Was this information helpful?
No (0)
Yes (0)
Uber India customer support has been notified about the posted complaint.
Complaint comments 

Comments

We were travelling from Phoenix to MRC nagar the driver is continuously arguing abt not increasing ac beyond 2 points . He used horrible language and asked us to cancel the trip casually . Unnecessarily was fighting with me take immediate action
Tn14H 0658 Car number
There some kind of courtesy which is expected

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Uber India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    5904
    Pending
    0
    Resolved
    182
    View all Uber India contact information