Uber India — cancellation of trip by driver on 27.7.18- charging of rs 47.25 - mobile [protected]

On 27.7.18 at about 11.30 a. M, i booked cab from my mobile [protected] for avisikhta 1, em bypass from my residence at dhakuria.. The driver arbind was contacted. He was also given location guidance over mobile. As he was not coming, i tried to contact him again. The mobile was found switched off. He could neither be contacted again nor he came to the location. Thus the driver deliberately cancelled the journey. I have also utilized the app provided by you several times marking that this cancellation was done by the driver only.
To my utter surprise, i find that whenever i am trying to avail uber cab service again, i am being advised that this amount of rs 47.25 will be added in addition to fare. This has restricted me to avail the any cab from uber thereafter. Will you please look into the matter and withdraw your inelligble claim of rs 47.25. This only will allow me to avail the cab service from uber again
Subir ghosh