Uber India — Can't use the service created by uber!

Address:	Gurgaon, Haryana, 411002
Website:	www.uber.com/en-IN/cities/pune

Hello,

I had successfully registered for uber an year back or so, but last month i tried using my account i couldn't log in (30 January 2017), i requested the customer care to see whats wrong with this but they came with same reply each and every time i asked a question.
I tried resetting my details but no use of it, the genius reply which they sent each time was we cant do anything and you cant use our service with given details.
i asked them the reason behind this but they couldn't answer and simply said sorry and their work was done.
I'm attaching the screenshots of my conversation with the technical staff o[censored]ber so that you can see how unprofessional these people are.
i demand an explanation right away from these unethical people!