Uber India — charged cancellation fee wrongfully

Address:

Kolkata, Kolkata, West Bengal, 700035

Driver cancelled the trip while being 4 minutes away from me. Moreover i was charged with 47/- for the cancellation done by him. However i was refunded with 47/- later. But why this harrassment day after day especially in kolkata? In mumbai uber provides unquestionable service. Please pressurize uber to take punitive action against these culpable and negligent drivers. I have uploaded his details in image section for your convenience to take swift initiative.