Uber India — charged for cancelled food order due to delivery executive issue

Address:Yella Reddy Guda, Hyderabad, Andhra Pradesh, 500073

Hi,

I placed order in uber eats with order id: 123b1 on 17 sept 2019.

I am checking status continously and order also picked. As soon as order picked, suddenly i could see order cancelled. I dont know why its cancelled. I tried a lot calling customer care but no reponse and wrote a mail about, they simply closed my conversation stating that i cancelled the order. I asked for proof of saying that i cancelled the order, then no response.

Please help in getting refund to me.
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This is vasanth from Chennai.I was ordered mutton Biriyani combo on 16 Nov 2019 but I was received chicken Biriyani... I was compliment to Uber eat customer .but they not give good response.really worst service.

I have been charged by Uber eats on 15th of November, 2019 at 20:23 by Uber eats when I was ordering my food, my total amount was Rs.158 and I was charged Rs. 209.70 from my Paytm Wallet and my order was also not confirmed by the restaurant, I complained against this issue but there is no response from Uber Eats .

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