Uber India — charged in spite of vehicle breakdown

Address:

Hyderabad, Andhra Pradesh, 500032

I am regular user o[censored]ber. Today, while i took the ride at 9.45 am to go to office, the ubergo vehicle had a break down. I was not dropped to my destination (18 kms away) but was dropped on the way (3 kms) as a result i missed office. Instead of compensating me for this, uber has charged me rs. 60/- for the trip which is highly unacceptable. I will definitely escalate it to the next level if it is not resolved. It is not about the amount but a very unethical practice on the part o[censored]ber.