[Resolved] Uber India — charging cash for non cash trip

[Resolved] Uber India — charging cash for non cash trip

N Niti Rastogi from Hisar, Haryana

Sir/madam I would like to mention that i booked a uber pool cab on 23.10.2017 vide transaction id#5a65bff975403d3a92fc5d62bf1b5a0 from my office shivaji stadium to r. K. Puram. Since i booked cab through paytm so i did not pay the amount but the driver himanshu got down and came after me and asked for charges of rs.160/-. Under these unavoidable circumstances i had to pay him rs.160/-. I reported the matter to uber within no seconds but of no use. It is desired that you kindly intervene in the matter and the amount should br refunded to mr — Regards Niti rastogi Was this information helpful? No (0) Yes (0)
Oct 27, 2017 Complaint marked as Resolved The company sent a standard computer generated message informing me to not pay for a non cash trip in the future. They did not even the content in the complaint. Moreover no message and call was received from the company. Trying to get in contact with the company officials doesn’t seem possible for a customer considering the response mechanism they adopt. This has led to mental frustration at my end. Kindly look into the issue and make the company liable for the financial and mental harassment I faced. Uber India customer support has been notified about the posted complaint.
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