Uber India — Complain about uber driver

Atashi Banerjee

from Kolkata, West Bengal

Address:	Kolkata, West Bengal
Website:	Www.uber.com

I have booked this uber from satragachi railways station.Driver's name Manoj car no. WB19H7424 pH no.[protected]. Told us to wait in a bus stop since 1 and half hr. After calling him so many times he was still in his place and was not coming to pick. At last call he was behaving very badly and talking very badly and roughly. We told him either to come and pick us or eles cancel the booking from his part as it was not our fault rather his.
After his cancelation we were also charged cancelation fees.
I would request you to look after our matter and take step against the driver.
Please take care of our cancelation fees which was charged on me without any fault.

Atashi Banerjee

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Comments

Biswajeet Singha

from Delhi, Delhi

I have booked uber in the morning to go to the railway station at 4;30 am, after that i have also call to the driver to tell him about my address, that he picked up his phone and said to that me he will be arriving at 10 mins .
After sometime i call him again, but he don"t picked up his phone.I called him several times but he didn't receive the call.And after that i have to cancel my booking and i have been charged cancellation fees.
I would request to take actions against this driver
please take care my cancellation fees which was charged on me without my fault.

Driver's details
name- mazaidul
vehicle name- hyundai xcent
car plate number- as25bc5640