Uber India — complaint against the attitude o[censored]ber driver

Address:Kolkata, West Bengal, 700096

While returning from mumbai at kolkata airport at i have booked a cab at about 9.30 pm through my mobile app and i was waiting at the kolkata airpot at uber stand.
A tata indigo cab was alloted to me (Driver name was daya) and time to reach was showing about 9 min. But suddenly i received a cancellation message at 9.42 pm and an amount of rs 47.25 has been charged for cancellation. Of course after my submission that cancellation was refunded to my account.

Again then and there i have booked another cab and a tata bold cab was alloted to me (Driver name was babu sona, mob - [protected]). After waiting for 15 min. I called the driver when he was dropping passenger at departure level. The driver received my call and asked my destination and cancelled the booking at 10.03 pm. Again a cancellation fees of rs 47.25 was levied and after my submission it was refunded.
Finally i booed another cab hyundai xcent with sri mohan and borded at 10.22 pm.
You will observed that after a long journey i have to wait for a cab from 9.30 pm to 10.22 pm due to callas attitude of this two drivers.
If very frequent your drivers shows these type of callas and unlawful attitude then definitely ultimately affect your reputation unless you curved or take any action about this type driver.
I hope both the drivers will be cautioned to keep your reputation intact.
With best wishes

H s banerjee
P-35 nivedita park
Brahmapur
Kolkata - 700096
Was this information helpful?
No (0)
Yes (0)
Uber India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Uber India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    5904
    Pending
    0
    Resolved
    182
    View all Uber India contact information