Address: | 560037 | Website: | www.uber.com |
Hi,
I would like to bring it to your notice that i have been misbehaved and asked extra money from one of your drivers. Below are the details -
Registered mobile number - [protected]
Complaint about the ride on - jun 19, 2018
Fare shown - 983.72
Payment mode chosen - debit card
During my ride with uber to bangalore airport, the driver asked for extra money (Toll fare of rs 85 cash) on the toll gate. He even shouted at me to give the money. I was scared that he might hit me if i deny him the money. So i gave him the money. He mentioned that everyone gives the toll fare over and above the cab fare.
To my dismay, i saw that the bill had toll fare as well included. I complaint about this using the mobile app but they suggested to let it go without resolving the issue. Is this the expected behaviour o[censored]ber. I have been a long time commuter by uber but now i am doubtful if i will ever use uber for my transportation.
Please let me know if you would like to resolve it or you just want me to forget my money.
Hoping for a quick response.
Regards,
Jhalak Was this information helpful? |
It is a very unprofessional behaviour and i want my money back with a goodwill compensation or else i will lodge a police complaint against the driver Mr. Amol Musale.