Uber India — driver charged more amount than what was fixed while confirming the ride

Address:Pune, Maharashtra

I booked a ride through uber for coming back from market to home in Pune. While fixing the ride on smart phone the charge was shown as 107 and hence ride was confirmed whereas when I reached home the driver was claiming RS 164. On speaking with customer care (Amit) he tells the driver that it is his responsibility to collect money from customer instead of resolving the problem for the customer. The indifferent attitude shown by the staff o[censored]ber is shameful and unacceptable. The driver told me that such thing had happened with him in past also. This shows that there is some serious problem with functioning o[censored]ber. But Uber doesn't seem to be interested in resolving it instead is troubling customers. This will surely leave a bitter taste among the customers as it has done in my case. It is a request that the case be taken seriously and action taken to resolve the issue.
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