Uber India — driver compelled me to cancel the trip but it is reflecting in my account as cancellation charges

Address:	Thiruvananthapuram, Kerala, 695020
Website:	UBER

Dear sir

I am a victim of one of your drivers. On 14/10/2017 morning between 10.00 am and 11.00 am i booked a uber. The driver name is mr thajudeen. His vehicle number is kl 01 ca full number i don't remember. He asked me to cancel the trip which i booked from pappanamcode & pran hospital which is near to your trivandrum office. He then took the trip after cancellation and collected rs.500/- from me. But the cancellation difference is reflecting in my account eventhough i didn't want to cancell. He asked me to cancel. My mobile number used for booking it is [protected]. Please do the needful as i don't want this to happen to any other customer. Since i always felt uber set high standards in customer service, i expect appropriate response from your end

Thanking you

Yours faithfully