Uber India — driver did not report an uber charged me cancellation fees

Address:

Raigad, Maharashtra, 410210

I booked a cab from kharghar to international airport at 6:55 am on 19th dec. A driver named shailesh picked up my booking but didn't respond. I tried calling him but his phone was switched off.. I saw from map that he had not moved. Inch from his previous location. I had to catch a flight and so cancelled it but you guys charged me rs 100 as cancellation fees with my fault.. Can i ask why? This is how you make money?