Uber India — driver did not show up even after confirmation

Address:

Ernakulam, Kerala

I reached the kochi international airport on the 19th of february 2018 at 8.25 am and booked uber immediately after coming out of the airport to go my destination at sn junction, nettoor, eranakulam. I got the confirmation from a driver named rahul, a maruti suzuki swift dezire regn no. Kl63d7181 that he is arriving in 5 minutes. But i waited for 45 minutes. He did not arrive. To add to the bad treatment i got from this man he did not pick my call inspite of my at least 10 calls.