Uber India — driver didn't turn up even after 1 hour waiting

Address:	110019
Website:	uberestimator.com

Hi Uber Team,

This is regarding trip booked on 18 April-18 at 14:19. Driver Laxman with vehichal HR57A3253 (Swift Dezier) let us wait 1 hour as he accepted return trip for same customer whom he was dropping, then after 1 hour he stopped picking calls and we were diverted to another driver and best thing is that Uber asks for cancellation charges when we cancel it after 1 hour of waiting period. My father who is a patient did wait for 1 hour and finally had to hire an auto. This is not the first incident with Uber, please take appropriate action against drivers with these kind of attitude.

Best Regards,
Rakesh Bora
[protected]