Uber India — driver picked up other persons and kept me waiting for half an hour and didn't picked cal

Address:

Chandigarh, Chandigarh, 160022

I booked uber cab pb01 b 7147 maruti celerio.. driver name suneel.. i booked cab at 22 b.. i kept waiting for him.. firstly he didn't know any address though he had correct address as set by me.. he took 20 min to reach near my place then he picked up another person and didn't pick my cal and i was charged for no reason..
i donot want refund i want that he or such drivers should be treated in a way that they will not do such kind of thing again..
we are not fools to wait fir so long and that too at night.

this driver should be barred from his services so that any other person is not suffered.. such an unprofessionalism..