Uber India — driver's refuses to go

Dear sir,
I am mandeep singh registered with mb. No [protected]. I booked a cab on 2/oct/2018 - 3/oct/2018 midnight at isbt sec 43 chandigarh to kharar. I called your 2 drivers but both refused to go by giving exact same excuse i. E lack of cng. And asked me to cancel the ride. You can check the first driver canceled by it's own and second one insists me to cancel the ride. After hearing such a silly and non supportive behavior i canceled the ride and took private cab to reach home at that time. I am male and young i can mange to reach home but if their w'll be a lady or somebody needy at that time what w'll they do. Where they go. I had a belief that i can get a cab easily till that incident not happened to me but now i can't belief on your service. Sorry to say this but it's true. If your drivers don't have cng in their vehicles than what they are doing there. Only just to accept the ride and than refuses to go.

Thanks
Mandeep singh
Mail id - [protected]@gmail.com