[Resolved]  Uber India — excess charges on cash trip

Address:Kolkata, West Bengal, 700001
Website:www.uber.com

When i booked uber pool ride it showed Rs.40 but driver device showed 303.94 so i have paid that amount, this is totaly unacceptable how could be so much difference same fare of 40 i paid in earlier trip, this was a uber pool ride and in between my trip driver also took another rider and drop them to their location this takes lot of time and he was taking route as per his own choice he was following MAP assistance after that he took a different route which is totally different from MAP guidance i asked him several times that you had taken different route than what map shows but he replied that map is wrong most of the time and direct us long route then again i asked him that you are taking this as per your choice i am not liable for that, then when i reached to my destination his device showed 303.94 bill i told him that their is huge difference in the bill i was supposed to pay 40/- why should i pay 263 rupees more to you then he said there is a technical fault in the device you will get the refund after complaint
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 3, 2017
Complaint marked as Resolved 
My problem has been resolved they refund the excess amount as uber credits they replied in uber app where i raised my issue.
Uber India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Uber India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    5904
    Pending
    0
    Resolved
    182
    View all Uber India contact information