Uber India — excessive "extra" fare

Address:

Gurgaon, Haryana, 110020

Took a trip to office on january 15, 2018. Generally do that. My office is just 3 - 3.5 kms from my place. I am usually charged rs. 72. That's what i was shown that day too. However, because of a traffic jam and construction on the road, i had to take a detour to my office for which uber charged rs. 235. Even after several follow ups, i have been told that the charge was extra because i had taken a detour. Charging rs. 235 for a 3 kma trip is not justified especially when uber itself is not able to give me a proper justification and the basis for such high difference between the upfront fare and the actual amount charged because even after taking the detour, the distance must not have been more than 6kms.

This is not appreciated at all! Would like to get a refund.