Uber India — extra amount paid for the trip

Address:

560100

I had to pay extra for the Trip. During the trip, driver asked me to pay for the toll charges. When i told him that toll charges will be included in the trip, he told that it wont be included and i have to pay. After the trip i came to know that Toll charges were added to the bill including taxes. I raised this concern to the Uber customer care but they told they cannot do anything in this case as the payment was given outside . This is totally unfair and not acceptable. Hoping to get a solution for this. Please find the details below

Date : 18/09/2019
Time: 13:00 IST
Amount : 50
Driver Name : Subbe Gowda
Company : Uber