Uber India — extra charge amount

I have been using uber regularly in hyderabad.in january or february your driver has not came in time after 45 minuits also he is not came to my place. So i have left the place and also i have not cancelled the ride. After that you have charged rs.47/- for cancellation of ride. That is not my fault that is drivers fault. Thatswhy that month onwards i have completely stopped booking uber. If you go through my history you will know my drives in hyderabad. I am un happly with your service. Today i have paid that due amount also.