Uber India — fare charged 801 instead of 99

Address:Howrah, West Bengal, 711101
Website:UBER

I booked an uber from 34 rnrc ghat road, shibpur to bika banquet. Fare displayed rs.99 during booking uber pass. I didnt ask driver to take any route. He choosed his route by himself. When i booked uber cab there was no surge charge showing. Time travelled was approx 70 min. Bt fare chart showing travelled time 106 min, 2.2x surge price and fare charged from me was 801/- instead of 99/-. When i asked driver (No.-[protected]) for uber service centre no. Instead of giving no. He misbehaved and asked me to give money and said 'rupya toh dena hi padega nai toh utarne nai dege'. Driver had dropped me brij dham housing complex instead of booked location-bika banquet. It was raining so heavily yesterday but he asked money and said leave his car. When i mailed uber customer service, their reply was pathetic. They said they have charged correctly, they are blaming me instead of blaming his driver. They said i had taken another route so they are not going to refund my money. I want my money back. My no.[protected] (Nisha joshi).
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