Uber India — fare deducted is 1.7x o[censored]pfront fare shown - rs 384 instead of rs 225

Address:	Gurgaon, Haryana, 122011
Website:	www.uber.com

Booked cab around 7 in the morning on may 23rd 2018. Was shown an upfront fare of Rs225 - since some Rs50 off was also applicable. Trip took very less time since it was quite early in the morning and therefore no traffic at all.

Uber deducted Rs384 as the fare from my Paytm wallet, instead o[censored]pfront fare of Rs225. I want my money to be refunded back to my wallet.

There was no traffic, no deviation in route and still uber unfairly charged this amount. On trying their help section, I got a response that it will be looked into but more than 24 hours has passed and no update.

Uber has been doing this malpractice for many months now. One look at Uber's facebook page where customers have been giving this kind of complaints on a daily basis sheds light on this trick uber has been using and fooling its customers.

Sometimes they charge a small amount extra over the upfront fare such as Rs20-30 and many people don't complain about it. But sometimes it is over Rs100. Uber needs to change this malpractice and be held accountable .