| Address: | Bangalore, Karnataka, 560025 |
Trip details - uber date - may 7, 2018 total distance - 37.7 km total charges - inr 1, 824.16 / - trip detail - from - 06:25pm | 11, o shaughnessy rd, langford gardens, bengaluru, karnataka 560025, india / to-07:26pm | bengaluru international airport, gangamuthanahalli, karnataka 562300, india trip time - 01:01:19 vehicle type - tata indica (As per karnatak govt. Classification of taxi rules - d or c class - vehicle costing below? 5 lakh) 1. On 7th may before i booked the cab the price shown was rs 800 but once post completion of my trip i am charged inr 1824/-, how the charge for 37.7 kms is 1824 rs & why? (Attached bill snapshots for reference) 2. For the same distance 37.7 km & same pt. To pt. On 5th march 2018 i was charged rs 661 from pt. To pt.; how was the charge suddenly become 3x on 11th may '18 (Attached screenshot of 5th march for reference) 3. As per government norms with any surcharge no taxi service for ac cabs (Vehicles have been slotted into four categories from a to d.) cannot charge more than 19.50 rs / km. (Please refer article - (http://www.thehindu.com/news/national/karnataka/karnataka-government-notifies-m...⇄ i travelled in a tata indica ;the notification states that hiring a small cab (D class - vehicle costing below? 5 lakh) will cost? 44 for the first 4 km. For subsequent km, the aggregators can charge minimum fare of? 12 and max of? 24. For c class (Vehicles costing between? 5 and 10 lakh), the first 4 km cost will be? 52. For subsequent km, a maximum rate of? 24 and minimum of? 12 will be applicable.) so the max price in case of c class would be around rs 900 & not more ; i am overcharged by uber in normal fair by rs 1124 /- 4. I have written total 15 mails & escalation mails to uber ceo & twitter escalation without any response. I have written mail on 7th may it has been 4 months without any resolution uber have charged me 60 % more than the normal rate, as per gov only 25 % is allowed but despite of charging me 60 % there has been no action by any state authority team & no response from company
It has been more than a year the company has not responded to the complaint
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