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Uber India — harassment and unnecessary cancellation fee

Last night that is on 28th january, i landed kolkata airport from delhi at 11.00 o’clock at night. I booked uber car for dumdum railway station and that was showing 15 minutes to come to airport. When it was 07 minutes to come to airport the said car cancelled the ride and transfer the ride to another uber car for unknown reasons. Another car was driving by shakil who said that it would take 30 minutes to come to kolkata airport as he was in rajarhat. I was surprised. I had with me 3 big lugages and mine 6 year old daughter. I then booked prepaid taxi. That was very muh embarrassing for me. Now i want to know from you that you people opened this business for joking with us or to harass public or to cheat public by taking money from them as cancellation charge. I have seen that after such harassment, it is showing that rs. 47 will deducted in my further ride. So, this is your business. Kolkata airport is such an important place in kolkata city and uber has no a single car in near airport. It is very funny. I advice you something, please go to city like delhi and see the process of ola, uber. They are fast and their service is very much spontaneous. Shameless to you. Just stop cheating public. Try to understand their problem. After this incident, i never use your ride and not even i tell my nearest dearest to use uber car. If you need this cancellation charge, you come to me at my office after contacting me. Hopeless and shameless.

Regards

Rina pandey
[protected]@gmail.com
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Complaint Status


[Jan 29, 2019] Uber India customer support has been notified about the posted complaint.
Complaint comments  2 Comments     Updated: ShareTweet

Comments

On 24/01/2019 i booked uber for ride from sealdaha station that time app show fare charges rs 155 but at finished ride charges show rs 211.13 include parking charge which not show on booking time.
Driver take extra charges rs 59 in cash that time and said uber has not parking place at sealdaha station so must be pay
why

ph no : [protected]
On 24/01/2019 i booked uber for ride from sealdaha station that time app show fare charges rs 155 but at finished ride charges show rs 211.13 include parking charge which not show on booking time.
Driver take extra charges rs 59 in cash that time and said uber has not parking place at sealdaha station so must be pay
why

ph no : [protected]

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