Uber India — I am complaining on cancellation o[censored]ber which is driver's fault

Address:781034

I have booked a ubergo cab from my flat at Silver Spring Apartment, Guwahati 35 at 12:59 PM on 22nd April 2017. Driver's name was Dibyajyoti, mobile No. [protected] and his car was at that time at ISBT which is just 0.6 km away from me. Driver call back me about my position but after that he has not responded and found that he has switched off his mobile. After waiting nearly 40 minutes I cancelled the trip and took an Auto-rickshaw with higher price. But I found a cancellation fee of Rs. 40/- in my account which is not my fault.
I therefore, request you to look after this matter and take step against the driver.
Please take care of cancellation fees which was charged on me without any fault.
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Dear sir,

I am using uber account since two months ago, unfortunatly my account has disabled. I have send lot of mails regarding this subject. Please let me know what is the reason for account disable or guide me how to account sign-in my disabled login.

My mobile no is [protected]
Total charge shown was different in my mobile and driver's mobile. I received Rs.0 as total charge in my mobile but it shown Rs.30 in driver's mobile. First, I gave Rs.30 to driver and after that i saw my mobile that shows Rs.0.
I had request for discount. Unfortunately my network was done and I paid what the driver asked. It was only Rs.48 but he asked 220 which I paid.

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