Uber India — I cannot pay for my trips on app or laptop/pc

Address:	122009
Website:	UBER india

Uber is strange, and unprofessional. I have taken around 50 rides so far but have never been comfortable making payments only because uber app doesnt work. I have used the same credit card all along, but uber finds a problem with this card. The same card whcih i have been using for over 5 years, paying a good sum each month, and i have a cibil score of over 850/900, ever since cibil was invented. But uber continues to insist that my credit card is faulty. Theyhave inefficient personnel hiding behind walls, whom i cannot talk to or email to. No payment option comes on their app or even while logging into my account through my laptop. Why cannot uber have payment options on all possible platforms so that willing customers like me, can pay up. Uber has asked me to uninstall and re-install their app on my mobile at least on 5 occasions, which i have done. Unfortunately the payment option does not pop up as claimed by uber. Why does only uber have this problem, when ola is super smooth with the same credit card of mine?? Will the incompetent uber wake up, pls?