Uber India — I have paid full fare in cash but it shows fare as outstanding

Address:New Delhi, Delhi, 110017

I had made a ride at 8:05 a. M on 2nd sept 2019 from my home (Khirki extn., malviya nagar, new delhi) to hero honda chowk, gurgaon by maruti suzuki alto and paid in cash full amount (Rs. 409) to the driver for the trip. When i open uber app it shows that i owe rs. 200. I did not get any message or mail from uber regarding any balance payment. When i tried booking my next trip, it show that i have balance from my last trip. It is shocking. That trip payment still stands outstanding and this needs correction.
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Very bad in selecting directions(route)
If a customer is traveling to Chembur then please take other passengers traveling to same route (the pick-up of 2-3 customers travelling together should be from same vicinity or nearby vicinity)

Please take an immediate action and always keep the customers happy
Zill Jain's reply, Aug 30, 2019
Very bad in selecting directions(route)
If a customer is traveling to Chembur then please take other passengers traveling to same route (the pick-up of 2-3 customers travelling together should be from same vicinity or nearby vicinity)

Please take an immediate action and always keep the customers happy
Dear sir /Madam I booked auto from Stargate to aundh by cash method after complete trip I paid cash driver. But yesterday I tried to book Uber so there they showing clear previous dues
What can I do now they don't have any customer service for this issue please help me out

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