Uber India — I neither booked nor traveled by the cab but charged | |||
I neither booked nor traveled by the cab from uber on 11th july 2018 but surprisingly i was shown to have traveled/hired a cab from uber in dl1z6396 with driver maulana abdul for 10 hours 54 minutes from 11th july 2018 evening to 12th july 2018 morning". I was driving myself with my friend on that day while going home from office (Cgo complex new delhi to vasundhara ghaziabad) that evening and was in my home the whole night after reaching home at arounf 9pm on 11th july 2018. How come the driver shown moving with me the whole night. I paid the amount shown on 16th july 2018 when i booked the cab again and for doing that i had to clear my previous balance. Payment made by me noway connected to actual travel made but just to get the cab at that time or subsequently. I raised my issue regarding that fraudulent activity on 16th july itself. I was assured that the concern has been escalated for detailed investigation but surprisingly the issue was closed without informing me the outcome. I hope uber would understand the severeness of the issue raised by me and do thorough investigation and take appropriate measure that such thing is not repeated again. I need a proper action from uber on this rather than just closing the issue. The trip details (Receipt) are as follows: ₹1, 524.86 Thanks for choosing uber, pradeep July 11, 2018 | ubergo 07:22pm | jawaharlal nehru stadium marg, cgo complex, pragati vihar, new delhi, delhi 110003, india 06:16am | 1228, sector 9, vasundhara, ghaziabad, uttar pradesh 201012, india Picture of molana abdul You rode with molana abdul 56.50 Kilometers 10:54:10 Trip time Ubergo Vehicle One star two stars three stars four stars five stars Did you know you can order food delivery through uber? Try uber eats and get 20% off your first order with the code 20ubereats. Download the app today. Fares are inclusive of gst. Please download the tax invoice from the trip detail page for a full tax breakdown. Your fare Base fare ₹52.50 Distance ₹415.29 Time ₹686.88 Distance surcharge (?) ₹153.28 Subtotal ₹1, 307.95 Up state tax (Inclusive of taxes) (?) ₹105 Up tax up gate (?) ₹105 Wait time (?) ₹6.91 Before taxes ₹1, 452.26 Cgst (2.5%) ₹36.30 Sgst/utgst (2.5%) ₹36.30 Charged ₹1, 524.86 Personal •••• 7037 License plate: dl1z6396 Visit the trip page for more information, including invoices (Where available) Xid4ca00d94-e04a-4635-8c10-1e8e9d615a4f Pgvli2anubxffyeogxta1rmv082993 Was this information helpful? | |||
Uber India customer support has been notified about the posted complaint. | |||
1 Comment | |||
Comments
I ordered breakfast from Minerva Express Hyderabad on[protected] from uber eats by using paytm as payment method.they are not at all giving reply through helpline.without resolving my issue my ticket was closed.how careless service is this.i want my money back that's all no other option to you please check the screenshots
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