Uber India — inappropriate fair deducted from my paytm account

Address:110030
Website:uber

I was travelling from my home to office on 12thjan, my everyday route and uber should also have the same data with them. I home is near sultanpur and office in gurgaon. Uber has deducted a toll fee of rs 100 on uberpool!! Seriously!! And on top of that they say that its as usual. I dont understand why just for one day haryana govt took that toll on mcd for haryana and not everyday. Mcd toll is for the taxis entering to delhi. Please dont make me a fool. Its your app malfunctioning or anything else. But i have been replying to uber's mail since then and its now going to be 1 week and still the people are trying to justify that the toll of 100 to travel from delhi border to gurgaon is valid. And i am telling that toll should be applied when you are entering in delhi and not going out. Can i have a resolution on this. Please provide me a escalation mail id i will share all the other details.
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I think Uber should start there customer service on call. Since writing mail everytime and company is not able to understand makes you frustrated.

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