This is a complaint i am registering on behalf of my mother-in-law.
She took an uber from airport to home ie; "pranav residency" 3rd floor, 3rd cross sai enclave, near m. S. Ramaiah city layout, 7th phase j. P. Nagar bengaluru - 76
After boarding the vehicle they took off and before entering bengaluru there is a toll plaza. The driver forced my mother-in-law to pay for the toll, since my mother-in-law is from pune, maharashtra, we had told her that there is no need to pay the toll as it is included in the fare. But, when she refused to pay the driver for the toll, the driver retaliated and forced her, after which she told him that she would get down and take another uber, then the driver threatened her, and since my mother-in-law had both her knees replaced she couldn't do anything as she feared for her bags. This shook her tremendously, and hence she paid rs. 818 instead of rs. 650.
After all this when my mother-in-law requested for the toll receipt the driver till the end refused to give it.
This once even happened to me good thing is i am from karnataka and speak kannada due to which i could talk my way through. But this is not done. Duping people coming from other cities.
I request immediate action on this as this happened on 8th october and came to my light recently.
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