Uber India — irresponsible act o[censored]ber driver

Address:

New Delhi, Delhi, 110075

Today on january 17, 2018, i had an appointment with doctor at safdarjung hospital, new delhi. So i booked a uber cab at 10.49 a. M. The cab assigned was maruti suzuki wagon r no. Xxxx3855 and the driver's name was mahavir. The cab did not reach me till 11:43 a. M. At my location (My home registered with uber) and, thus, i missed my appointment with doctor. The most unfortunate thing is that the driver (Mahavir) cancelled the trip without contacting me. Over and above this, the uber cab is now asking me to pay cancellation charge of rs. 42. Please note that i did not cancel the trip.
In the web-page o[censored]ber on my mobile or on my desktop there is no telephone number where i can talk to explain my position.
Dr. M. S. Prasad
Mobile no. [protected]