Uber India — minimum balance and blocking of money without my consent. cancellations by drivers

Address:	560043
Website:	Uber

I was put through 45 minutes of inconvenience by uber today. I came out of the airport and i had about inr 1200 in the paytm account. 4 drivers cancelled on me just because the destination was not of their desire. Upon the booking of the 5th cab i get a prompt that my balance if inr 400 which is insufficient balance to book a cab. Apparently uber has gone ahead and blocked the minimum balance and a sum of 350 over that based on some new scheme which popped up at that time. I had no intimation of this till that moment. The uber personnel who stands at the cab pick up area also was not aware of these and he does not have any details of how to contact uber like us all. After searching for some time he gave me an address of contacing uber which i need to try tomorrow as the office is closed as of now. Uber is bangalore has been a trouble to many o[censored]s. One more family was having cancellation issues at the same moment. I want the company to be more responsive and responsible for their actions. At last i took the reliable airport bus service after wasting so much of my time on a saturday.