| Address: | 122002 | | Website: | www.uber.com/en-IN |
The incident took place on friday evening - january 12' 2018. I booked a cab from my office in cyber city, gurgaon for vikas puri, new delhi. I booked the cab through my uber app at 6:35 pm. The driver assigned to me was "sunil" who called me up to know the drop location. On knowing the drop location was delhi the driver immediately denied the duty and said he wont go to delhi and abruptly disconnected the call. I had to eventually cancel the booking. I again booked the cab at 6:44 pm and this time the driver assigned to me was "bachu". The driver reached my location and i boarded the cab. The driver before starting the trip on his phone app enquired regarding my drop location. On knowing that i need to go to vikas puri, delhi he started shouting and yelling at me and asked me to get out of the cab. He abused me and misbehaved using filthy words when i said you cannot deny duty. He was very rude, unprofessional and made me feel unsafe.
This is definitely not a small issue, the bigger picture of this is very dreadfull. A women feels unsafe in the city and such incidents can lead to posing threat and concern for her safety. I was felling helpless as every driver was denying the duty to my house and how should i go back home. I requested the driver that in evening timings he should not be denying duty to a female passenger and even asked him to connect to customer care but all my efforts went in vain.
I request to take a serious actions against the driver and should cancel his license. Moreover stringent mechanism should be formed to deal with such scenarios thereby discouraging drivers of such unprofessional attitude and should be taught to keep women safety the topmost priority.
It was a harassing situation for me and i don't want other working females to face such nuances.
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