Uber India — My rides when cancelled by driver

Upinder Singh

Aug 12, 2022

Address:

305/2/2 Ghuman Hera

Respected Sir/Madam,

I am Upinder Singh, want to know when i am schedule the trip on 11 August, 2022 at sharp 11 am then you driver have confirm me on 8 AM then we told him to reach on my pickup point sharp at 11 am but they refuse and cancelled my trip but your company charges Rs 37 approx. cancellation charges. I am asking you why you have charged without riding and cancellation from my side. Why we have ride on your time table instead of my schedule. You have pay my deduction amount back. Your service so poor and you have every second have charge different different in particular pickup and destination point. When your cab driver drive they drive slowly to charge extra or make a longer route

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Aug 12, 2022

Updated by Upinder Singh No body give the access to their direct payment from wallet or a bank account. They charge in advance without confirmation. If their driver is not interested to drive on your location they have cancelled other wise to asked for the cancellation on both reason you have paid him their cancellation charges without any ride or any mistake. So please don't link your payment mode with uber services. They have charges maximum from on your account their fare show 800 then they charges 1000 Rs extra