Uber India — My uber mobile app doesn't show surge still charged as per surge

Address:	Mumbai City, Maharashtra, 400086
Website:	www.uber.com

Hi,

I have a windows based uber mobile app.

I travel everyday to office via 'uber pool' and it never shows me fare estimate or surge, even though it shows these details in an android mobile app at the same time.

And since it does not shows me any fare estimate/surge i am never able to know how much my trip is going to cost me, which i come to know only when my trip ends as a result i get to pay 4x money sometimes.