Uber India — no show up after booking

Address:

Mumbai City, Maharashtra, 452001

Gentleman, i booked cab 9.15 am 29th sept 18. Booked tata indica. Contacted driver gajendra. Gave directions. After long waiting find driver has cancelled it on his own. Once otp is issued it is commitment with legality. No message or alternative arrangement from company.. Very unprofessional and deceitful. A senior doctor - had to miss important appointment. No customer friendly system. Runs on whims of driver. Would you compensate for my time and inconvenience. Will you act. Will complaint on other consumer welfare sites. Dr h k kalia. Indore.